Meet the Director of Human Resources

Norma started with A&S Total Cleaning in early 2015 and immediately hit the ground running. She has since implemented many programs and policies that will elevate A&S to the next level.
Norma has an extensive background in human resources and management. She attended university for both her undergrad and her graduate studies in Mexico City, and earned her Master’s Degree in Human Resources. Ultimately, her dream was to focus her career in Human Resources, and has found that opportunity at A&S Total Cleaning as the Director of Human Resources.

“I couldn’t be happier to work with HR, I eat, breathe and sleep it! It is my passion and I see a bright future for me under the direction of Mr. Todd Wolf, who is a great mentor and leader.”

She has a wealth of experience and has worked for top consulting and technology firms, both in the United States and Latin America. Her experience includes time with Microsoft, Unisys and Deloitte Consulting. While her experience is rooted in all the responsibilities that encompass human resources, she has also had the opportunity to become well versed in other areas such as consulting, operations management, policy development, and compensation/benefits analysis.

With her help we have been able to successfully implement reward programs for our employees who exemplify stellar work ethic, compile a handbook that aligns all of our company goals, and clearly define processes and procedures that comply with industry best practices. She has become a vital part of the Executive Team, and we deeply value her ideas and opinions.
Her priority is maintaining a happy and productive workforce, while creating policies and procedures that will keep us accountable to our clients and staff alike.

“Employee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.” -Harvey Mackay

It is very important to her that we hire talent and create a company atmosphere that values the work that our employees do. Every day, we feel the impact of the positive work that she does. Not only does she make the company more efficient, she also keeps us accountable and helps each employee realize and reach their full potential. She is a hard worker who is always willing to give a helping hand and we both applaud and appreciate her dedication and exemplary work ethic.

When asked about her fondest memory thus far at A&S, she said, “My best memory so far was my birthday. In no other company have I been made to feel so appreciated. This memory will stick with me forever. I received cards, gifts, balloons, lunch and many warm wishes. They made me feel like a million bucks! I thank the Team for making me feel so special.”

In her free time, Norma enjoys spending time with her family and attending her daughter’s swim meets.

Thank you, Norma, for all you do!
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A&S Total Cleaning is a building services contractor.

We have been in the business for 26 years and truly understand what it takes 

to provide great customer service and a wonderful experience for our clients. 

We offer Janitorial Services, Post Construction Clean-Up, Porter Services, 

comprehensive Floor Care, Marble Restoration, Handyman Services, and a 

variety of other services that associated with building services. Visit our 

website today for a detailed description of all services, www.TotalCleaning.com.

Strip and Wax Your Floors - 4 Reasons Why

Professionally maintained floors can give your business the pleasing aesthetic that will both impress and intrigue your clients. Make sure that you protect your investment and avoid costly repairs by doing regularly scheduled maintenance work. Without proper floor maintenance, floors will become dull, scratched or even discolored. There is nothing worse than walking into a business that has dull and dirty floors. 

We can help you avoid being “that place!” 

Stripping and waxing is a process that is specifically for VCT, vinyl, linoleum, epoxy and acrylic flooring. It refers to the process of completely removing the preexisting wax coating and reapplying fresh layers of wax that will give your floors the cleanliness and shine you expect. Depending on your facility and level of traffic, we recommend that this process be done bi-annually (every 6 months), with regularly scheduled spray buffing in between to keep the floors looking brand new.

The following are some of the great benefits that come from proper maintenance:

1.       Prevents scratches: Due to traffic and the wearing down of the wax coating, scratches to the flooring can happen very easily without regular upkeep.

2.       Prevents any tile lifting: When the protective coating is worn down it leaves the tiles vulnerable to elements such as water and debris. When water gets in between the cracks of the tiles, the glue can become waterlogged and will no longer adhere. This can cause unwanted lifting of the individual tiles of vinyl, VCT, etc. 

3.       Prevents any staining or discoloration: Without proper protection, constant traffic can cause the color and shine to dull and even become discolored. This is usually due to dirt, debris and the wearing down of the protective coating on the floor.

4.       High Shine: Properly maintaining your floors by regularly stripping, waxing and getting periodic spray buffing treatments creates a shine that is unforgettable! It will also make your mopping efforts more efficient and leave you with an easy-to-clean surface.

We have a professionally trained team that is qualified and ready to do your floors. We provide comprehensive floor care packages that will not only keep your floors protected, but will also give you peace of mind when having to schedule these processes. 

A&S Total Cleaning is a full service janitorial and post construction cleaning company. We offer everything from daily office cleanings and Porter service to post-construction clean up, floor care and restoration. Managed services are our specialty and we pride ourselves on giving our clients an easy and worry free experience when it comes to their cleaning needs.

Call us today at 954-570-1165 to schedule your next floor service, or visit our website for a full list of the services offered www.TotalCleaning.com

This article has been created by Katie Rodriguez on behalf of A&S Total Cleaning

Getting to know us: Business Development Manager

Adriana Santovenia is a vital part of our team and has been with A&S Total Cleaning for 24 wonderful years. Adriana works hand in hand, as the Business Development Manager with our staff and clients to ensure that all projects are completed in a timely and professional manner, as promised. 

She oversees all construction and marble service scheduling; account setup, billing, and client relations. When asked about her time at A&S she proudly says, “Time has flown by, but I am so grateful to be a part of this great organization since its very beginning. A&S has given me the opportunity to grow in my career, as well as, develop so many wonderful friendships over the years!”

Adriana is originally from Quito, Ecuador and moved to the United States at the age of 17. She is happily married with two daughters and a step son. She is continually looking for opportunities to impact her community and is currently a member of the Freedom Climb organization. 

According to their website, "The purpose of the Freedom Climb is not just about climbing a mountain; it’s a way to engage in the global battle against human trafficking. They accomplish this by raising funds and awareness to support operation mobilization projects around the world focused on these issues.” Needless to say, Adriana is selfless in her approach both personally and professionally. 

Two of her fondest memories at A&S include… 

The one time when Todd Wolf, our CEO, dressed up as Santa Clause around the holidays and distributed presents to every employee’s children. “It was truly a sight to behold, the lines were literally out the door.”

-and-

The first Mercedes Benz 5k Corporate Run A&S participated in. “It inspired me to keep running and participate in other athletic events. We have been participating for 8 years now and it is wonderful quality time spent with the A&S Team.”

We thank her for her loyalty and expertise in her field and truly enjoy seeing her big smile in the office every day. Thank you, Adriana for being part of the Team!

3 Steps to Post Construction Cleaning

Are you near the end of a big construction project and starting to think about all the cleaning you’re going to have to do?

Well Worry No More, We Have You Covered! 

Here at A&S Total Cleaning, we take the utmost care to ensure that every corner of your new space is clean, safe and ready for you to enjoy.  We usually follow a standard operating procedure, however we can customize our post construction cleaning service to accommodate the needs of our General Contractors. 

This is how we do it:

1.    Rough Clean:  During this initial phase we remove and clean all construction debris including dust, caulking, paint overspray and adhesives. Windows, sliding glass doors and glass partitions are all thoroughly cleaned. Typically, frames and mullions are included during this cleaning phase as well.

2.    Final Clean: This phase begins with a repeat the all glass cleaning followed by an in-depth cleaning of all interior surfaces. Areas to be detailed will consist of:

·   Cabinetry: each cabinet will be cleaned inside and out with a microfiber rag and a neutral cleaner and the tops will be vacuumed to remove any accumulated dust or debris

·   Bathrooms: all bathrooms are cleaned from top to bottom including floors, fixtures, tubs, showers, counters, mirrors and any wall tile.

·   Baseboards and Floors: Every baseboard and floor is detailed with the utmost care. We take every type of flooring into consideration when we choose a cleaning medium to ensure that no damage is caused.

·   At the completion of this phase the space is usually considered move-in ready.

3.    Touch-Up Clean:  A week or so after the dust settles, we go back in and wipe down all horizontal surfaces to assure that all dust and debris is taken care of. We also remove any smudges and fingerprints that have accumulated on glass surfaces.

These 3 phases will settle all your worries and assure that your newly constructed space is move-in ready. We make sure to keep you in the loop every step of the way so that your needs and expectations are met. We look forward to helping you put the finishing touches on your next service!

Call us today to set up your free estimate 954-570-1165

For a complete list of our post construction services we offer visit www.TotalCleaning.com